The Data Driven Decision-Making Journey to Improve Quality of Care at BayCare

Greg Hindahl, MD, CMIO and Apparsamy Balaji, Director, Enterprise Data Management & Web Applications, BayCare Health System. BayCare’s Business Intelligence Center facilitates the integration of disparate data sources from across the organization to be analyzed in near real-time for data discovery, performance tracking and advanced analysis. These decisions and insights aim to improve the quality of care and patient satisfaction at BayCare’s hospitals and facilities, helping BayCare leadership optimize evidence-based decision-making, leveraging data and analytical solutions. Analytical solutions include operational, financial and clinical performance metrics, benchmarks, and targets to help leaders analyze performance trends and set goals for continuous improvement.