Excellent Culture Leads to an Excellent Implementation at Centura

Petra Olsen, RN, MSN, Clinical Applications Director, Centura Health. The work culture you either allow or create impacts the quality of your work; in this case, your EHR Implementation. Petra shares Centura Health’s “secret sauce” to deliberately creating a culture of excellence to complete an Epic Implementation for its 17-hospital system in 18 months – on time and under budget. By developing a stringent hiring process, establishing project milestones with a “Centura date,” and establishing a variety of creative staff retention practices, Centura Health was able to realize one of the most successful Epic implementations. Join us to learn some of the creative ways they had fun along the way, including basketball games, awards, celebrations, wellness breaks, all-staff retreats, and more.