Medication Reconciliation at UMassMemorial

Eric Alper, MD former Patient Safety Officer at UMass Memorial Medical Center, describes their story of how the process for medication reconciliation was designed and implemented across the medical center. He includes the initial vision, strategies employed, major barriers and what was done to work through them, and presents their data on the improvement associated with this initiative. He discusses lessons learned and pitfalls, with an emphasis on strategies that may be portable to other medical centers.