THR’s Care Gate Clinical Portal: Case Study

Les Swanson, Director of Physician Support Services, Texas Health Resources, Arlington, TX, describes the development and implementation of the clinical portal and benefits realized to date, including: remote and real time access to patient information for physicians, reduced cost of paper handling, distribution and storage, less faxing to physician offices and reduction of those FTE’s, fewer lost records, competitive advantage and physician recruiting tool, secured email for sharing patient information between docs, patient education resources, and helping prepare physicians for increasing their use of computers in a positive and friendly manner.