How ICD-10 will Impact Provider Information Technology Organizations

Christine Armstrong, Principal, Tom Foley, Principal, and Chris Davis, Deloitte Consulting, LLP. ICD-10 will impact healthcare providers across many departments including finance, operations and Information Technology (IT). The IT organization will be specifically impacted in multiple ways from system updates and replacements to vendor tracking. IT leadership will need to inventory all the systems, databases, interfaces, and reports to determine the impact of the ICD-10 code change. Additionally, collaborating with business owners, technology function leaders will need to contact software vendors to determine their ICD-10 remediation plans and develop testing plans and timelines to accommodate both vendor and custom developed systems. Solutions related to “cross-walk” options and/or dual processing will need to be considered as part of an overall plan for remediation. Furthermore, the implementation and testing of 5010 transaction updates to accommodate ICD-10 will be occurring concurrent to this planning process and will need to be completed to enable the ICD-10 transition. Providing input to decisions such as evaluating Computer Assisted Coding (CAC) vendors as a tool for providers who are interested in implementing this technology to assist with the ICD-10 remediation efforts will be essential. As part of this teleconference, Deloitte Consulting shares their experiences from client service work with healthcare provider organizations where they have assisted with technology focused ICD-10 assessment and remediation efforts.