Clinical Intelligence – How Do We Get There From Here

Richard Gibson, MD, Chief Healthcare Intelligence Officer, Providence Health & Services, and Dale Sanders, Senior VP, Healthcare Quality Catalyst, provide an overview of the two organizations’ partnership to deliver the data warehousing technology, data visualization, and framework for data exploitation to support the Providence mission of improving quality, increasing access, and reducing the cost of care in the communities it serves – from Alaska to southern California. Including the recent affiliation with Swedish Health Services, the combined scope of services includes 32 hospitals, 350 physician clinics, senior services, supportive housing and many other health and educational services. The combined health system employs more than 64,000 people and provides over 7,000 licensed beds. Dale provides an overview of the technology and methodology while Dr. Gibson discusses Providence’s vision and goals for data-driven healthcare, and the role that their data approach is playing in that vision, including lessons-learned so far.