Cerner Upgrade Center: VCU Health System Provides Lessons from the Field

Reuben Southall, MS, CPHIMS, Associate CIO of Operations, Virginia Commonwealth University Health System. In his previous roles as Manager and Director of Clinical Applications, Reuben has leveraged the Cerner Upgrade Center through multiple upgrades. As he and his team plan to start the next upgrade (Q1 2015) again using the Cerner Upgrade Center, he reflects on previous lessons learned and success factors in an effort to “step up his game” during a period of high project concurrency. This teleconference is part of the SI-Cerner Users Collaborative.