Our Journey through Readmissions from the Patient Perspective at UCLA Health, Part II

Nasim Afsar, MD, SFHM, Associate CMO and Assistant Clinical Professor, and Erin Dowling, MD, Medical Director of Readmission Reduction Initiative, Department of Medicine, UCLA Hospitals. The Department of Medicine at UCLA Health has conducted multiple studies approaching hospital readmissions from the patient perspective. In this follow-up conference to part one, Drs. Afsar and Dowling briefly review the baseline data previously presented and highlight the most recent work on understanding patients’ choices and the complexities that may play into the decisions made post-hospital discharge when seeking medical care. (See Part I, presented Feb. 5, 2015).