Implementation of a Best in Class Central Service Center for Pharmacy at Advocate

Trac Pham, MS, RPh, MBA, Corporate Director of Central Service Center, Advocate Health Care.  Advocate Health Care has transformed the management and delivery of drugs throughout the health system with an aggressive and disciplined focus on standing up a central service center for pharmacy to reduce medication costs and improve pharmacy staff efficiency.  In just two years, Advocate Health Care’s Integrated Service Center has achieved more than $13.1M in pharmaceutical savings, increased inventory turns from 14 to 21, decreased average days on hand from 26 to 17, and is now shipping more than 21,000 doses per day (5.5M annual doses) to locations throughout the health system.