The Future of Work in Healthcare

Debora Hays, Specialist Executive, David Sklar, Specialist Leader, Quinn Solomon, Principal, and Jennifer Radin, Principal, Deloitte Consulting, LLP.  The rapidly shifting ways in which work will be performed in the future is a major concern for many leaders of healthcare provider organizations, who may anticipate that the scale and pace of change will overwhelm their workforce and compound current challenges such as a short supply of nurses and a burned out physician population. Our perspective is that the future of work (shifting ways work is done and shifts in the workforce itself) poses a solution to these challenges, and may translate to a more effective and fulfilled workforce. In this presentation, we will discuss the drivers of the future of work, the impacts it will have on the way that nurses and physicians perform their roles, and the potential benefits to healthcare provider organizations.