Changing Role of the CIO: How Successful IT Leaders are Leveraging IT innovation as Imperative to Growth

Ken Lee, SVP & CIO, Centura Health, and Carol Chouinard, VP,  Optum Advisory Services.  Historically, CIOs were limited to operating back-office applications; these days, CIOs and IT leaders are being asked to operate 24/7, mission-critical solutions. This is because technology downtime risks the organization’s reputation, financial performance, and ability to effectively and efficiently deliver care. Being a good tech operator is no longer enough. The IT leader must understand the impact of digital technology in every aspect of their organization.  So how are CIOs positioning themselves as innovative stakeholders – and positioning IT innovation as imperative to growth?  Ken and Carol discuss the impacts of these changes on the role of the CIO, including approaches IT leaders can use to managing expectations within the organization and identifying steps IT leadership can take to ensure that IT strategy is aligned to both the short and long term goals of the organization.