Digital Health Response to COVID-19 at Providence

Sara Vaezy, MHA, MPH, Chief Digital Strategy & Business Development Officer, Providence St. Joseph Health, presents on Providence’s digital response to the COVID-19 pandemic. Coming at it from multiple angles, including leveraging the chatbot for assessment, triaging to virtual visits for further screening, identifying appropriate testing locations, and serving as a partner on the pathway with home monitoring, Providence continues to evolve its approach to battle the virus and ultimately transform healthcare.  Sara shares updates on their Consumer Hub and their E2E COVID patient journey, as well as utilization of other technologies such as computerized cognitive behavioral therapy to ease the mental health burden of the pandemic. She also touches on other ways to care for patients requiring non-COVID care in a constrained environment.