It Takes a Community to Deliver Whole Person Care at Providence

Aura M. Silva, BSN PHN ACM-RN, Manager, Care Management, CARE Network, Community Outreach, Queen of the Valley Medical Center, Providence Health, Dana Codron, RN, MPH, Regional Director, Community Health Investment, St. Joseph Health, Providence Health, and David S. Fanara, MBA, Chief Revenue Officer, Activate Care.

The COVID-19 pandemic has disproportionately affected the vulnerable populations in our communities, requiring the creation of engaged networks of healthcare and community services organizations to adequately identify, respond and deliver whole-person care.  Aura and David provide examples of such engaged networks of national and regional healthcare and social services organizations across the United States and how they are seamlessly facilitating real-time, cross-sector collaboration around patients with complex health, behavioral, and social needs.