Acute Care Transformation at Cedars Sinai

Rupal Badani, MD, Medical Director, Cedars-Sinai Medical Network. COVID-19 has transformed the way we live and work, and that has certainly been true in how patients receive healthcare. The Cedars-Sinai Medical Network had already been engaged in a lean-based redesign of primary care practices, called “practice transformation”, looking at ways to streamline workflow, redesign physical space, and unburden physicians and staff to allow them to focus on delivering outstanding experiences to their patients and each other. Now this care transformation has been extended into the acute care setting, and Dr. Badani shares what she has achieved to-date in looking at a new mix of virtual care and bricks-and-mortar to truly reinvent the experience of health and healthcare for all of Cedars-Sinai patients and staff.