Adoption to Optimization to Mandate: The Allina journey

Kim Pederson, EVP, Project Excellian, Dr. Andrew Mellin, Excellian Medical Director, and Susan Heichert, Excellian Implementation Director, Allina Hospitals and Clinics, Minneapolis. As Clinical Documentation moved into the final mandate phase on May 1, and CPOE on August 1, Allina shares their journey and lessons learned as they have moved through adoption and optimization phases, and now have findings on the final phase: Mandate. Approaches and strategies for all three phases are discussed as well as helpful hints on organizational readiness and timing.