Mark Allphin, Senior Research Director, Joe Van De Graaf, Research Director, and Erik Westerlind, Research Director, KLAS, Orem, Utah. As accountable care organizations, HIE, and population health continue to drive the future of healthcare technology, Mark, Joe and Erik examine the top-performing software and services vendors of 2013 to help providers understand which HIT companies are rated best (and worst) by their customers. The presentation covers a wide range of key market segments, including HIE, electronic medical records (EMRs), cardiology systems, revenue cycle management and IT outsourcing, among others.