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Delivering Better Outcomes by Insourcing Complex Processes in Pharmacy Operations

October 15, 2020, 1:00 pm - 2:00 pm CDT

Dennis Killian, PharmD, PhD, VP Clinical Operations, Tidal Health, and Dennis Wright, Senior Director, Omnicell. The healthcare industry often turns to software as a service (SaaS) to increase software versatility and accessibility without having to install and run applications on multiple computers and data systems.

Dennis Killian, PharmD, PhD
Dennis Wright

Yet, when considering capital purchases, these same healthcare leaders systems are faced with using scarce, untrained labor to operate complex technology, leaving them to wonder if the better outcomes promised are even realistic. The answer, more health systems are finding, is to hire their vendors to operate technology on a fee basis, thus getting an outcome for their investment.