Developing a Provider Efficiency Program at Beaumont

Karie Lyon, VP Information Technology, Suzan Beydoun, MD, MSHI, Associate CMIO, and Cathy Shepherd, RN, MEd, Director Information Technology, Beaumont Health, share their journey on the development of a provider efficiency program for their ambulatory providers.  This program utilizes proficiency data from the electronic health record to identify providers who would benefit from on-site support from the provider efficiency team.  The team consists of IT leadership, analysts, educators and clinical informaticists who utilize the proficiency data to identify provider-specific areas of decreased efficiency/proficiency and provide focused training and support.  Analyzing data across specialties also enables the team to identify areas within the EHR that can be optimized to gain efficiencies and improve the overall provider experience.