Digital Health: The Journey to Consumer Centricity

Michael Reagin, VP and CIO, Sentara Healthcare, and Timothy Zoph, Client Executive and Strategist, Impact Advisors. Digital Health is destined to harness a new generation of technology and a wealth of new data, transforming our healthcare delivery system towards a new patient-centered and modern services industry. Although “digital” is still emerging in healthcare, we can gain insights from the pioneering work in related service industries, including finance, retail, transportation and hospitality, that have reimagined their business models, harnessing the power of digital technologies. These adopted experiences, using mobility, simplified design and intelligent interactions, are shaping a new vision of healthcare delivery. This session is an opportunity to understand the evolution of Digital Health, anchored in case study examples from Sentara Healthcare from two leading technologists.