Extending Patient Care Through Voice Technology and AI

Shara Cohen, JD, VP Customer Experience for Clinical Effectiveness, Wolters Kluwer.  Scaling reach and effectiveness of care management resources is a critical challenge for leading healthcare organizations as they seek to meet the demands of population health management, value-based care performance and shrinking margins. The ability to provide reliable and consistent patient care and ongoing communication can be a critical strategy for meeting those challenges. Learn how advances in Voice technology/VUI and AI/Advanced Analytics can be leveraged to create consistency in care, reveal ongoing improvement opportunities, increase patient engagement and expand clinical coverage and reach.