How Clinical Documentation Helped Baptist Health South Florida Realize Improved Financial Performance

Lorena Chicoye, MD, Corporate Medical Director Managed Care, Baptist Health, and Melinda Tully, MSN, CCDS, CDIP, VP Clinical Services and Education, Nuance Communications, Inc.  While quality improvement programs are underway at healthcare organizations across the country, the CDI initiative at Baptist Health South Florida is notable for the measurable financial and clinical results achieved. Since 2011 when the program launched, CDI has reduced costs, improved quality and enabled Baptist Health to realize $45 million in appropriate reimbursement. This session focuses on how the CFO and physician champions worked together to staff and implement a successful clinically-focused CDI program tailored to the culture and workflow of this six hospital system.