Innovations in Nurse Staffing

Chris McCarthy, Human Resources, and Philip Kahn, CIO, St. Peter’s Health Care Services, Albany, New York, and Erica Drazen, VP, First Consulting Group, Long Beach, CA, present the web-based self-staffing tool that has been in place at St. Peter’s for over 2 years, and the significant bottom line impact that it has had on satisfaction, retention, filled positions and agency cost. Angela Athis, Human Resources, Sharp Healthcare, San Diego, CA, and Suellyn Ellerbe, RN, MN, Patient Care Services – Resource Management, and Barbara Robinson, RN, MS, Director, Nursing Administration, Clarian Health, Indianapolis, IN, add their experiences and results to the discussion.