Intermountain Healthcare: Documented and Tested Disaster Recovery Process and Procedures

Karl J. West, Associate Vice President, Information Services, Intermountain Healthcare, Salt Lake City. In this interactive session, learn how Intermountain has developed their I.S. DR process and procedures to integrate with clinical and business operations to minimize downtime and enable recovery of systems. Review how Intermountain has structured I.S. DR Mock Table Tops to test and validate the process and procedures followed for different I.S. events. With more than 2500 information systems enterprise wide, understand how Intermountain has developed and utilized an Information Systems Criticality Matrix to prioritize and guide the DR process and procedures during actual events. At the conclusion of the presentation, participate in an open dialogue of questions and answers to identify leading and industry best practices.