Journey to Level 7 at Sutter Health

Albert Chan, MD, MS Vice President, Chief of Digital Patient Experience, Calvin Olson, MD, Regional Chief Medical Information Officer, Central Valley, and Stuart James, Chief Operating Officer, Sutter Health.  As the largest geographically contiguous, non-profit system in the United States, Sutter Health aims to deliver a consistent, high-value patient experience in the geographically and socioeconomically diverse communities it serves.  To achieve this, Sutter Health has invested in a health information technology implementation strategy that supports patient-centric, evidence-based care delivery, facilitates essential clinical collaboration between interdisciplinary teams, reduces unwarranted clinical variation, and engages patients to be co-partners in improving their health.  Learn how Sutter Health engages patients, clinicians and staff to overcome the sociotechnical factors that can impair implementations and ultimately innovates how care is delivered. Sutter Health was awarded HIMSS Stage 7 recognition in 2015.