Leveraging Dynamic Documentation and Specialty Driven Quick Order Pages (Mpages) to Improve Clinician Workflow at Emory

Julie Hollberg, MD, CMIO, Emory Healthcare & Assistant Professor, Hospital Medicine, Emory University School of Medicine.  While EMR’s offer robust potential to improve healthcare delivery, the initial versions have caused significant frustration.  Originally Emory had just four different views of the EMR, yet what a urologist wants to see is different than a dermatologist or a CT surgeon.  Dr. Hollberg describes Emory’s journey from these four views to 37 different specialty views of the EMR, each of which include a specialty-based Mpage for quick orders and charges and Cerner’s new documentation tool (dynamic documentation).  She also reviews lessons learned on their rapid five-month implementation timeline, a comparison of Cerner’s previous documentation tool and dynamic documentation, and the 10 metrics Emory is using to monitor success.