Making Inroads with Speech Recognition

Ben Brown, Research Director, KLAS Enterprises, Orem, UT. A growing number of healthcare provider organizations report dramatic workflow efficiency, faster report turnaround times and cost savings benefits by adopting speech recognition technology. The findings in this presentation have motivated a great many providers to consider speech recognition as the next step in automating workflow and documentation; that movement toward automation prompted this study on the vendors that supply speech recognition technology. This presentation outlines key findings KLAS gathered from interviewing 300-plus healthcare professionals regarding the speech recognition solutions in use at their respective organizations.