Erin Fries, MD, Chief Clinical Officer, Mercy Health, Tarah Knaresboro, VUI Design Manager, and Samuel Moore, Client Services Manager, Emmi. Managing a population’s health means more than helping people when they’re ill – it means driving behaviors that will keep them healthy. But the resources required to do this effectively are often costly and in short supply. Without consistent and effective information and support, clinical and financial outcomes are put at risk. Dr. Fries, Juliann and Samuel share how Mercy uses Explorys, Epic, Emmi, MyChart, and even USPS mail to reach patients and engage them in their health and wellness.