Preparing for Accountable Care: Building Capability and Engaging Patients

Jordan Battani, Managing Director, CSC. Accountable care, so closely linked with healthcare reform efforts, is a method for organizing and delivering healthcare that empowers providers and holds them accountable for patient healthcare outcomes and financial constraints results. Accountable care expectations are taking hold across the healthcare industry – and developing accountable care capabilities is emerging as a core competency, even for organizations that aren’t participating in the Medicare Shared Savings Program. Although the buzzword may be new, the concepts are mostly familiar ones, with one notable exception. Jordan provides an overview of the core accountable care capabilities (and IT enablers) and delves deeper into a discussion of what’s required to mobilize the accountable care resource that patients must be enabled to bring to the table.