Readmissions Reduction Tool at Adventist Health

Loran D. Hauck, MD, Senior VP, CMO, Office of Clinical Effectiveness, and Christine Sammer, DrPH, RN, Director, Quality and Patient Safety, Office of Clinical Effectiveness, Adventist Health System. Adventist began the Readmissions Reduction journey in 2009.  In 2013 they added the position of Transition of Care Coordinator and partnered with Cerner to develop the Readmission Prevention electronic worklist.  They share lessons learned from the socio-technical approach of melding people, process and technology.