SI-Cerner Users Collaborative No. 47: Patient Portal

David Voran, MD, Medical Director, Heartland Health. Heartland Health quietly turned on Cerner’s patient portal in 2007 and after several years of piloting it in one clinic, has now expanded it throughout it’s entire network. The primary benefit has been to provide patients with secure communication directly with their providers. Patients also have access to their labs, medications, problems, physician documents and upcoming visits. This discussion covers usage, enrollment decisions and issues, as well as many other outcomes.