Smoothing Out the Bumps of HIE Adoption

Jason Hess, General Manager of Clinical Research, KLAS, Orem, UT. Beyond vague meaningful use requirements and personal preferences, healthcare providers building HIEs (health information exchanges) have little to guide their efforts in terms of standards or past experience. There are a wide variety of technical approaches to and business models for HIE, as well as a myriad of market entrants offering diverse backgrounds and levels of experience. In this second of a two-part look at HIE adoption, Jason explains how HIE organizations are developing, the obstacles providers encounter, how those obstacles are being addressed and resolved and which solutions executives are betting on to help them exceed HITECH measures.