Strategic Interoperability: Redefining the Health System Operating Model

Sarah Danielson, Specialist Leader, and Tony Jurek, Director, Deloitte Consulting, LLC. Sarah and Tony highlight the business rationale and significance of interoperability, and what it means to your organization.  The shift from fee-for-service (FFS), volume-driven healthcare to outcome-focused, value-based care (VBC) is driving health systems to make bold, strategic decisions to differentiate their services through innovation, diversification, or managing a population’s health risk.  These care delivery strategies require healthcare providers to build out a digital enterprise architecture to meet their key objectives, while mitigating technology risks, such as scalability, reliability, security and privacy.  Core applications such as the EHR, with strategic interoperability capabilities, and viable, stable business operating models for health information exchanges, will ‘technology-enable’ emerging healthcare delivery operating and processing models.  These technology platforms will power new mobile, analytical and other specialized application capabilities.