Robert Eardley, CIO; Bryan McDowell, CISO, University Hospitals; and Shaman Akhtar, Senior Advisor, Impact Advisors. University Hospitals (UH) in Cleveland grew substantially in 2014 with the addition of five hospitals and their associated ambulatory care practices.
Transitioning these facilities to the standardized UH core platform was critical to achieve the benefits of this market expansion strategy. As a result, an enterprise-wide transition of the data from these legacy systems needed to be accomplished as seamlessly as possibly while sunsetting the non-core systems. Robert, Bryan and Shaman share their “lessons learned” from planning and executing this multi-phased journey, from setting up governance, identifying scope, vendor selection, contract management, program setup and implementation.