Technology Organizational Transformation – What it is and How You Achieve it

Melissa Dill, Vice President, Ascension Information Services.  Technology has and will continue to play an important role in the way products and services are developed, delivered and used by their customers.  While healthcare tends to lag behind industry in adoption and delivery of new, innovative solutions, consumers are demanding that healthcare keep up with non-healthcare industries in how  and which technologies are delivered.  This demand along with competitive and regulatory/reimbursement pressures have sparked a significant technology transformation for  Ascension Information Services (AIS). This session focuses on AIS’ transformation journey and through the development of a Transformation Office, the processes and methods for managing and driving this transformation from ideation to actualization.