Telehealth: Healthcare Delivery of the Future

Erik Bermudez, Research Director, and Graham Triggs, Senior Research Manager, KLAS, Orem, Utah. Telehealth and telemedicine have become popular terms in today’s healthcare. But, what do they mean? How are they applied and how are their outcomes measured? How can they solve today’s challenges? KLAS recently interviewed 126 hospitals and health systems across the US to not only understand the answers to these questions, but to understand the future of telehealth. With accountable care driving more provider organizations to better manage the health of a population in a cost effective manner, telehealth is being used and considered as one component of the solution.