The Complex and Critical Role of BioMed

Rich Pollack, MS CPHIMS, FHIMSS, VP and CIO, Harold Harris, Manager of Service Delivery, and Jamie Trull, Lead Nurse Informaticist, VCU Health System. While not under IT at VCU, BioMed is playing an increasingly complex but critical role in bedside data integration. In an effort to bring some sanity to this complexity, three-party SLAs were developed for both the Nursing Ascom phones and for the BMDI of Phillips bedside monitors to the EMR. That effort and its ongoing challenges are discussed in detail.