Michael R. Oligschlaeger, Vice President, Finance, and Jeff Bader, Manager, Finance, Ascension Information Services. Ascension Information Services (AIS) is on a journey to develop and implement a Technology Business Management (TBM) program that will improve how its IT leaders manage the business of IT. TBM will create cost transparency, drive financial accountability, and promote resource optimization via robust metric reporting and the development of a consumption based chargeback model. In this session, you will learn about the TBM program at AIS, how they’re driving transparency through reporting, the steps they’re taking to implement a consumption-based chargeback model, and the obstacles they face and how they’re overcoming them.