Jordan Battani, Principle Researcher-Health Plans, and Erica Drazen, Managing Partner, Emerging Practices, CSC. The U.S. healthcare industry is at a crossroads in 2009, and the next five years promise to be a time of upheaval and transformation as the entire industry redefines itself to deliver healthcare that is safe, effective, and high quality to enough people at a sustainable cost. The magnitude of these changes – independent of the exact nature of the final reform package – will affect every sector of the U.S. healthcare economy and organizations that anticipate, prepare for, and embrace these changes are the ones that will survive and succeed. CSC provides an overview of the implications of reform for purchasers, consumers, providers, and payers, and strategic and tactical guidance for health delivery organizations to navigate successfully through the transformation.