Ehab Hanna, MD, MBA, CMIO, Universal Health Services, and Michael Clark, SVP & General Manager, Nuance Communications. Through conversational AI-powered solutions at the point-of-care, providers at Universal Health Services (UHS) are now able to capture documentation to create a complete picture of the patient story with specificity from diagnosis to treatment. In this session, Dr. Hanna and Michael describe the deployment path taken to migrate physician documentation from traditional transcription to cloud-based speech with intelligence, and discuss the clinical, financial and quality outcomes achieved to date.