WEBINAR | Implementing Enterprise Resource Planning During a Pandemic at Spectrum Health

Tania Bethea, MBA, Senior Director, ERP/Enterprise Business Systems, Spectrum Health, and Tracy Braman, MBA, Senior Director, Integrations & Operational Excellence, Spectrum Health. Spectrum Health embarked on a bold journey to reimagine its Enterprise Resource Planning and transform business processes in human resources, finance and supply chain. The ambitious program included a full platform ERP implementation in addition to a new HR operating model, an integration with another health care system, plus the inclusion of nearly 10,000 contingent workers along with 31,000 team members. The implementation was moving at full speed when the COVID-19 pandemic hit, immediately sending thousands of team members—including the implementation team—to a work-from-home model. Learn how Spectrum Health successfully deployed the ERP platform virtually while supporting and preparing a workforce caring for patients in the midst of COVID-19.