The Untapped Potential of AI in Understanding Patient/Member Experiences

Tom Sullivan Tom Sullivan, Innovation Lead, Optum.  Call center voice data is a largely untapped resource among many healthcare organizations today.  In this session, Tom discusses how emerging AI technologies are being applied to voice and data at scale to truly transform customer experiences and their healthcare outcomes. Both health systems and health plans stand […]

SI 2019 Innovation and Digital Health Summit – Launching New Business Models

The Scottsdale Institute 2019 Innovation & Digital Health Summit sponsored by Cerner convened 23 innovation and digital health executives from prominent healthcare systems across the country in Chicago September 25-26. These executives gathered to explore “Launching New Business Models,” with specific focus on how innovation and digital health are structured, emerging business models, internal and […]

How Henry Ford Health System is Changing to Succeed in Direct-to-Employer Contracting

Susan Hawkins, FACHE Chelsea Pollet Susan Hawkins, FACHE, Senior VP Population Health, and Chelsea Pollet, Director Direct-to-Employer Relationships, Henry Ford Health System.  In January 2019, Henry Ford launched a new, direct contracting relationship with General Motors for medical and surgical services.  This value-based contract applies to the salaried workforce members and dependents in the Detroit […]

SI 2019 Analytics Summit – Driving Innovation and Transformation with Analytics

The Scottsdale Institute 2019 Analytics Summit sponsored by Optum convened 21 leading analytics executives from 19 health systems across the country September 26-27 in Chicago. These executives gathered to explore "Driving Innovation and Transformation with Analytics," to discuss how analytics investments help their organizations achieve strategic objectives. Read "Driving Innovation and Transformation with Analytics" to explore […]

Tapping Into the Potential of Natural Language Processing in Healthcare

Wendy Chapman, PhD, Director of the Centre for Clinical and Public Health Informatics at the University of Melbourne, and Mike Dow, Senior Director of Data Science, Health Catalyst.  Gathering insight from clinical notes remains one of the areas of untapped healthcare intelligence with tremendous potential, but extracting that value is difficult. Still, a few organizations […]

Leveraging Analytics to Drive Greater Value from your EMR Platform

Brian Doty Casey Graves Dan Kinsella Brian Doty, Principal, Casey Graves, Principal, and Dan Kinsella, Managing Director, Deloitte Consulting, LLP.  Digitization of the electronic medical record from 2010 to the present was largely driven by economic incentives of the HITECH Act.  These "too big to fail" projects were not often scoped to consider innovative ways […]

Applying AI Across Industries into Healthcare

Kenneth Harper Kenneth Harper, VP and GM, Healthcare Virtual Assistants and Ambient Clinical Intelligence, Nuance Communications.  While healthcare has been slower to adopt artificial intelligence (AI) compared to other industries, AI is now being applied in full force to drive workflow efficiencies for providers and positive health outcomes for patients. But for AI to reach […]

Telehealth Services that Accelerate Program Maturity

Jay Backstrom Jay Backstrom, VP and Telehealth Practice Leader, Impact Advisors.  While many organizations have implemented telehealth over the years, some are realizing significant success while others are failing with low adoption and little to no realized benefits. The difference between success and failure is directly attributed to having a mature telehealth program with the […]

Utilizing Social Determinants of Health at Centura

Tamra Lavengood, RN, BSN, MSN Katie Korte Rodney Gardner, RN Tamra Lavengood RN, BSN, MSN, CPC+/SIM Coordinator Mercy Primary Care, Katie Korte, Community Health Advocate, and Rodney Gardner, RN, Care Coordinator, Centura Health.  Looking at a patient’s "Social Determinants of Health" has been gaining traction as a focus for whole person healthcare.  Rightly so; in […]

Recognizing How to Diagnose, Treat, and Prevent the Causes of Physician Burnout at Sharp Rees-Stealy

Alissa Speziale, MD, FACG Elan Hekier, MD Brent Steineckert, MD Alissa Speziale, MD, FACG, Chief Wellness Officer, Elan Hekier, MD, CMIO, Sharp Rees-Stealy Medical Group, and Brent Steineckert, MD, Director - EHR, HIM, Patient Access, Sharp HealthCare.  Learn how Sharp Rees-Stealy Physician leaders tackled the issues of burnout through a multi-pronged approach addressing EHR/technology, practice […]

Changing Role of the CIO: How Successful IT Leaders are Leveraging IT innovation as Imperative to Growth

Ken Lee Carol Chouinard Ken Lee, SVP & CIO, Centura Health, and Carol Chouinard, VP,  Optum Advisory Services.  Historically, CIOs were limited to operating back-office applications; these days, CIOs and IT leaders are being asked to operate 24/7, mission-critical solutions. This is because technology downtime risks the organization’s reputation, financial performance, and ability to effectively […]

Feeding the Precision Health Genetics Pipeline: Specimen Acquisition to Data Storage at UCLA

Christopher Denny, MD, UCLA Health.  The UCLA Institute of Precision Health is currently engaged in an effort to genotype 50,000 patients each year for the next three years.  To accrue sufficient patient specimens, a workflow consisting of electronic universal consent followed by retrieval of remnant blood specimens, has been created.  Genotype data are processed into […]

Regulating Opioid Use: Strategies for Safely Prescribing Opioids in Light of New Federal Mandates

Vanessa Guzman Bob Hussey Vanessa Guzman, AVP, Quality Improvement, Montefiore Health System, and Bob Hussey, Business Consultant for Clinical Effectiveness, Wolters Kluwer Health. In light of new federal mandates, Bob reviews strategies for safely prescribing opioids including review of federal quality and health technology reporting requirements related to opioid prescribing, potential new federal requirements and […]

SI 2019 CIO Summit – Enabling the Future: Self-Service, SaaS, Mobility, Cloud

Hyatt Regency San Antonio Riverwalk

Is the future CIO the CEO─Chief Experience Officer─ or the CKO─Chief Keep-the-Lights-On Officer? How do consumers define High Availability? These and other topics were explored at the Scottsdale Institute’s 2019 CIO Summit sponsored by Impact Advisors, which convened 15 chief information officers (CIOs) and other IT executives from 14 health systems across the country October […]

SI 2019 CISO Summit – Cybersecurity Impact of Cloud/Virtual/Mobility

The 2019 SI CISO Summit sponsored by Deloitte was held October 24 & 25. Co-hosts CHRISTUS VP and CISO Fernando Blanco and BayCare VP and CISO Thien Lam welcomed 21 chief cybersecurity officers and other healthcare IT security executives from across the country to the CISO Summit convened at the Hyatt Regency on the beautiful […]