Cyndy Orrys, MBA, Director-Contact Center, Henry Ford Health System. In an effort to improve the patient experience, HFHS is leveraging technology to integrate with their EMR and telephone system. Callers now expect self-service options similar to those available in non-healthcare customer service situations. HFHS has accomplished this by streamlining the caller experience with its new […]
Mike Oligschlaeger, Vice President, Finance, AIS, and Chris Pento, Director, AIS Shared Delivery Services, Ascension Health. Establishing and maintaining effective ITGCs throughout Ascension is a system-wide priority, and Mike and Chris have played significant roles in establishing an effective ITGC environment for Ascension. They share their journey to ITGC effectiveness, through the engagement with Ascension […]
Bob Cash, VP Provider Relations, KLAS. Do clinicians have the interoperability they need? How promising are the new industry initiatives CommonWell and Carequality? What interoperability successes are happening? Join us as Bob answers these questions and shares key, industry-wide findings from KLAS' new report, "Interoperability 2016 From a Clinician View: Frustrating Reality or Hopeful Future?"
"Cybersecurity as a 'Team Sport': Governance, Organization, Strategy and Tactics" The 2016 Scottsdale Institute Chief Information Officer/Chief Information Security Officer Summit sponsored by Impact Advisors gathered thirteen CIO and CISO thought leaders from prominent healthcare systems across the country in Chicago to share best practices and lessons learned regarding information-security programs. These healthcare executives also […]
Angie Curry, Corporate CDI Manager, CoxHealth. In 2015, CoxHealth was the first to use Cerner's Embedded Clinical Documentation Improvement (CDI) solution. Since then, automating a CDI workflow in the same medical record as the physician has played a big part in efficiency gains and even finding additional revenue. In this session, Angie explores different staffing […]
Donna Daniel, PhD, Senior Program Director, Clinical Quality Research, IBM Watson Health. In a continued effort to support the triple aim, the Comprehensive Primary Care Plus (CPC+) model will begin in January 2017. This advanced primary care medical home model uses regionally-based multi-payer payment reform and care delivery transformation to further propel primary care. In […]
Jane Harper, Director Privacy & Security Risk Management Services, Information Privacy & Security Office, Henry Ford Health System. This presentation discusses how risk management is a foundation to a robust security program and what happens when risk management goes wrong. Jane discusses how to incorporate risk into your security framework, and how to look at […]
Eric Finocchiaro, Managing Director, and Carol Chouinard, Managing Director, Deloitte Consulting, LLP. The MACRA reform fundamentally changes the healthcare payment system and will drive how care is delivered in the future. While both MACRA pathways ultimately lead to a shift into practicing Value Based Care, tactics, timing and priorities will differ and ultimately define the […]
Nilesh Desai, B.S, RPh., MBA, Administrator, Pharmacy and Clinical Operations, Hackensack University Medical Center, and Mukesh Shah, RPh, MBA (HCM), Director of Pharmacy, Mt. Sinai Medical Center. Driving quality, patient-centered care has become a central aim for healthcare providers, and pharmacy is a critical part of this quest. This discussion covers insights and best practices […]
Jason Dinger, PhD, CEO MissionPoint Health Partners and COO, Ascension Care Management. MissionPoint Health Partners, a population health company that is part of Ascension, grew from managing one population in one market to managing the health needs of more than 250,000 members across multiple populations and almost 10,000 providers in seven states in just four […]
Lowell Kruse, retired CEO, Heartland Health, 2009 Baldrige Award recipient and Baldrige Foundation Board member, and one of the founding Board Members of the Scottsdale Institute, and Al Faber, President and CEO, Baldrige Foundation. Leveraging the highly successful NIST Cybersecurity Framework and Baldrige Framework concepts, the new Cybersecurity Excellence Builder will be a tool which […]
Ray Duncan, MD, CTO, Cedars-Sinai Health System. In April 2015, Cedars-Sinai opened up their EMR patient portal for patients to link their wearable/personal devices and upload their fitness data. Since then, more than 2000 patients have voluntarily uploaded data from Withings, Fitbit, and Apple Watch devices. Dr. Duncan reviews their experience with managing and visualizing […]
John Bulger, DO, MBA, Chief Medical Officer Population Health Geisinger Health System and the Chief Medical Officer of Geisinger Health Plan. Geisinger has for many years innovated within the nexus of its clinical delivery system and health plan as both the deliverer and payer of care. The expanding vision of population health to the community […]
Dan Golder, MD, Principal Advisor, and Henry Stokman, Principal, Impact Advisors. This session examines the new MIPS/MACRA Final Rule (released 10-14-16) and its implications, providing not only a review of the rule's provisions, but also additional insight and recommendations surrounding some of the "hidden hurdles" contained within the rule's 2,000+ pages. Highlights include what we […]
Nicole Clarke Luck, VP Finance for Memorial Hermann Medical Group, Memorial Hermann Physician Network and the ACO, and Amanda Hammel, VP, IT Operations and Population Health, Memorial Hermann Health System, and Bharat Sutariya, MD, VP and Chief Medical Officer, Population Health, Cerner. This session provides an overview of Memorial Hermann's population health journey with emphasis […]