As a Principal at Deloitte Consulting, Josh works with provider organizations to deliver enterprise transformation that requires deep expertise within provider operations, technology and change management. Josh is a leader in Deloitte Consulting’s Customer & Digital Transformation solution for the health care provider sector where he focuses on assisting clients to create a more patient-centric, consumer-oriented health care delivery system. Within this space, he specialize in technology-enabled transformation by helping clients to utilize enterprise EMR systems and digital tools, technologies and assets to enable an improved customer experience, retain and acquire patients/customers, and to increase operational efficiency overall within the organization.