Robert (Bob) Hanscom JD
Retired Vice President of Risk Management and Analytics, Coverys; Executive-in-Residence, Scottsdale Institute
Robert Hanscom JD is a seasoned professional in the field of healthcare risk management, having led high-profile initiatives in that domain for nearly three decades prior to his retirement in September 2022. For nine years (2013-2022), he was Vice President of Risk Management and Analytics at Coverys, the fifth largest medical professional liability (MPL) carrier in the United States. In that capacity, he oversaw Coverys’ national risk management services and led enterprise-wide efforts to raise the company’s profile as a data-and-analytics driven organization. Included in that work was the development of Coverys’ comparative benchmarking database, which now houses the root-cause factors of approximately 30,000 deeply analyzed malpractice claims. His work has led to a proactive risk management model which focuses on using the evidence to find solutions before harm reaches the patient – rather than after.
Prior to joining Coverys, Robert was with CRICO, the malpractice self-insurance captive for the Harvard system, for nearly 15 years (1998-2013). At CRICO, he was Senior Vice President of Loss Prevention and Patient Safety and headed up CRICO’s external consulting division, CRICO Strategies. Previous to that, Robert was Vice President of Clinical Services at Lahey Clinic in Burlington, MA for a period of five years. Earlier in his career, Robert worked for both Massachusetts General Hospital and for a law practice in Maine.
Robert received his B.A. in History from Pacific Union College (California) and his Juris Doctorate from Pepperdine University School of Law.